Frequently asked questions
Pricing and billing
What is the difference between VPS and Cloud Server?
A VPS is a fixed monthly price committed for the month, suited to steady workloads. Cloud Server is billed on usage, for workloads that vary or are still testing their scale. At the same specification the Cloud Server costs more; that difference is what you pay for the flexibility.
Are prices shown in dinars or dollars?
Prices are set in Iraqi dinars. The dinar figure is the price you pay; the dollar amount shown beside it is that same price converted at the rate the tariff was built on, so a change to the rate moves the dollar figure and never the dinar one.
What happens if I use more traffic than my plan includes?
Traffic beyond the plan quota is charged at the overage rate. The service is not cut off for exceeding traffic. A prepaid traffic pack is cheaper than paying overage if you expect to go over.
Is there a discount for new companies?
Two programmes. The general one takes 20% off TAMM services for a full year, capped at $5,000 for one subscriber, and you qualify on documents you submit for us to review. The other takes 50% off for six months, capped at $10,000, and is for companies nominated by the Ministry of Communications. Free cloud migration consultancy is offered to anyone who asks, programme or not.
Servers and technical
Which operating systems can I run?
Ubuntu, CentOS, Windows, AlmaLinux, Debian and Rocky Linux, plus a ready-made Ubuntu + Odoo image.
Where is the data centre?
In Iraq.
Do I get an IPv6 address?
Yes. Every server includes a public IPv4 address and a free IPv6 address, ready to use without extra configuration.
Support
When can I reach support?
Support is available 24 hours a day, 7 days a week. The company offices keep separate working hours: Sunday to Thursday, 09:00 to 17:00 Baghdad time, closed Friday and Saturday. Support does not stop when the office does.